Dovetail Clients

The following lists our more recent clients in the various areas of our work with a link to a full client list at the end:

Strategy and policy development

ACEVO - www.acevo.org.uk - and FutureBuilders – as part of a team led by Peach Consultancy, we are checking the feasibility for and undertaking the design of a Capacity Index Tool for voluntary sector agencies

Citizen Advocacy Information & Training - www.citizenadvocacy.org.uk
Following our "Phase 1" report, we then supported and facilitated a Department of Health funded working party which developed the specification for a national database of advocacy resources. We then assisted with fundraising for the project (see below)

Quaker Housing Trust (QHT)- www.qht.org.uk
Following our work for QHT in its 30th Anniversary capital appeal, we were commissioned to develop and pilot an organisation and governance health check service for Quaker-linked housing schemes. We recommended such a scheme be established, and we undertook checks of Leicester Quaker Housing Association, Cirencester Young Friends Housing Association and Haven Housing in East Grinstead, Sussex. – and have since undertaken a health check for De Gywnedd Women’s Aid, Gatesbield Quaker Housing Association and homeless support agency Routes to Roots

London Borough of Merton - www.merton.gov.uk
Provision of consultancy advice to the London Borough of Merton's Best Value Review of Support to the Voluntary Sector, providing an analysis of the various types of funding currently in use in Merton, in other boroughs and by other funding bodies and information about the advantages and disadvantages of using formal contracts, grant conditions or service level agreements (SLA's) to secure the desired outputs and outcomes.

NACVS & Community Matters (CM) - www.nacvs.org.ukwww.communitymatters.org.uk
We have worked with NACVS and CM to develop material of best practice for creating local community partnerships.

Fundraising

· LostTown project - http://tinyurl.com/gnzgx
We were retained to undertake the feasibility study for raising funds for this fascinating project, designed by Munich based architects and funded by the East of England Development Agency.

· Cricklewood Homeless Concern ( CHC)
We worked with CHC to purchase the site of its building and then supported the Director in fundraising applications for the CHC appeal for £2.3m for site purchase and rebuilding to help the homeless. The appeal has now been completed and CHC is now accommodated in its new building. We have also undertaken work to support general revenue fundraising.

Financial control and Independent Examination

Arthritis Care ; www.arthritiscare.org.uk - We have undertaken a review of and have developed a new set of new financial regulations accessible from their intranet site to all staff

· EDP Drug and Alcohol Services ( EDP) - www.edpservices.org.uk/
In this role, we reviewed the finance / financial control and reporting issues of EDP in the light of coming challenges in funding drug and alcohol services.

· Lewisham Tenants Fund (LTF) - www.l-t-f.co.uk//
LTF called us in to review overheads and services, in the light of the coming changes to London Borough of Lewisham's changing ownership of council housing, with consequent impact of LTF's income which comes from a rent levy.

· Save the Children Fund UK (SC UK)- www.scfuk.org.uk
This role, part project management and part financial control, drew on our charity accounting and ICT skills to implement a new financial system for the SC UK head office, In the future, this may extend to supporting the provision of a new accounting system for SC UK's field operations.

· Carers UK - www.carersonline.org.uk/
We provided assistance to review the finance and administration function in Carers UK national office, including recommending a new staff structure, new financial software and supporting production of a new cash flow, chart of accounts and revised end of year accounts.

· Croner’s Publications - www.croner.co.uk
We contribute to the looseleaf publications "Management of Voluntary Organisations" and "Financial Management of Charities" and write occasional articles.

· Charity Trustee Network (CTN)- www.trusteenetworks.org.uk
We have acted as Independent Examiners for CTN up until their recent incorporation.

Information and Communications technology (ICT)

· Target Ovarian Cancer - www. targetovarian .org.uk
We have helped the establishment of this new charity by setting up their IT systems, having first set out a strategy based on needs

· Aid to the Church in Need - www.acnuk.org
In this role, we are guiding the improvement of local and international connectivity for A2CIN, focusing on technical advice, project matters and strategic fit with the other activities of this international NGO.

· Juvenile Diabetes ResearchFoundation (JDRF) - www.jdrf.org.uk
Having reviewed the JDRF Information and Communication Technology systems and developed an ICT strategy, we then implemented and supported the system we recommended across the UK using Windows desktops and servers, Lotus Notes and Citrix.

Human Resources development

We have considerable expertise in assisting organisations in managing change through consultation with staff and changing the HR framework. One of our team also has significant experience in recruitment, training and assisting organisations with managing difficult situations in respect of both disciplinary and grievance procedures as well as carrying out detailed compensation and benefit reviews. This is all carried out within a framework of Diversity and Equality. Clients include.

European Council on Refugees and Exiles - www.ecre.org

AMERA UK – http://d541785.u39.acomhosting.com/

Building and facilities management

· Carers UK - www.carersonline.org.uk/
We prepared an option appraisal in relation to the future of Carers UK head office building, in the light of future strategy

Child Accident Prevention Trust (CAPT) - www.capt.org.uk

We supported CAPT by helping them to find the right premises and then with project management of delapidations on existing premises and ICT move to the new premises.

· KingswayCollege - www.kingsway.ac.uk
Now called Westminster Kingsway, Kingsway College benefited from our input on property strategy, in supporting the development of a planned maintenance strategy for their £10m+ property portfolio and then advising on development and disposals.

Public Relations

King’s Fund - www.kingsfund.org.uk

We have worked with the King ’ s fund to support their public relations activities

· Arthritis Care - http://www.arthritiscare.org.uk
We have worked with Arthritis Care to support their public relations activities.

Training

· Full cost recovery training - www.fullcostrecovery.org.uk
As part of the Manucci Consortium, composed of Andy Cawdell and four of his colleagues from MDN (www.mdn.org.uk) we are providing training on full cost recovery to voluntary sector support agencies across England and Wales in a series of events from Plymouth to Manchester.

· Royal National Institute of the Blind (RNIB) - http://www.rnib.org.uk
We provided the RNIB with support and training on European Union fundraising.

· Institute of Fundraising London Region - http://www.institute-of-fundraising.org.uk/
We are providing introductory training for fundraisers as part of our support for the Institute.

Society administration

· British Association for Applied Linguistics (BAAL) - www.baal.org.uk
We provide membership administration and financial services. We administered and marketed their annual international conference for five years up to September 2002 and continue with membership and administration.

Dovetail Clients